Our Homes

It is the objective of J Care Homes to provide care to all our residents to a standard of excellence which embraces fundamental principles of Good Care Practice, and that this may be witnessed and evaluated through the practice, conduct and control of quality care in the Home.

It is the objective of the Home that residents shall live in a clean, comfortable and safe environment, and be treated with respect and sensitivity to their individual needs and abilities.

Staff will be responsive to the individual needs of residents and will provide the appropriate degree of care to assure the highest possible quality of life within the Home. To meet these client needs the Care Service within the Home is designed to achieve the following objectives:

1. To deliver a service of the highest quality that will improve and sustain the resident's overall quality of life.
2. To ensure that the Care Service is delivered flexibly, attentively and in a non-discriminatory fashion .

3. To ensure that each resident's needs and values are respected in matters of personal preferences.
4. To ensure that the Care Service in whole is delivered in accordance with agreed Contracts for Care.

5. To manage and implement a program of staff training and development to meet resident care needs.
6 To manage the Care Service so that resources are used efficiently to maximise value for the Service User.

7. To ensure that all are aware of the Procedure for Handling Complaints, Concerns, Comments and Compliments.